FAQ's
Orders
How do I place an order on TempleHub?
To place an order, simply browse our selection, choose your desired products, and click "Add to Cart." Once you're ready to checkout, follow the prompts to enter your shipping details, choose a payment method, and confirm your order. You will receive an email confirmation once your order is successfully placed.
Can I modify or cancel my order after placing it?
Once an order is placed, we begin processing it immediately to ensure timely delivery. If you need to modify or cancel your order, please contact us at [Insert Contact Info] as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order is in the shipping process.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly through your account on our website by logging in and selecting the "Order History" section.
What should I do if I received the wrong or damaged item?
If you receive an incorrect or damaged item, please contact our Customer Service team at [Insert Contact Info] within [Insert Timeframe] of delivery. We will assist you in returning the item and arranging for a replacement or refund at no additional cost to you.
Shipping & Returns
What are the shipping options available at TempleHub?
We offer several shipping options to suit your needs:
- Standard Shipping: Estimated delivery within [Insert Time] business days.
- Expedited Shipping: Estimated delivery within [Insert Time] business days for faster service.
- Free Shipping: Available on orders over [Insert Amount].
You can select your preferred shipping option at checkout.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Delivery times and shipping fees may vary based on your location. Please note that international customers are responsible for any customs duties or taxes that may apply.
How can I return an item if I’m not satisfied?
If you're not satisfied with your purchase, you can return it within [Insert Time] days of delivery. The item must be in its original condition, unused, and with all tags and packaging intact. To start a return, contact us at instavibetemple@gmail.com, and we will provide you with return instructions.
How long does it take to process a refund?
Refunds are typically processed within [Insert Time] business days after we receive your returned item. The refund will be issued to your original payment method. Please note that it may take additional time for the refund to appear in your account depending on your bank or payment provider.
What should I do if my package is delayed or lost?
If your package is delayed beyond the expected delivery time, or if it appears to be lost, please reach out to our Customer Service team at [Insert Contact Info]. We will assist you in tracking the package or issuing a replacement if necessary.
Payment
What payment methods are accepted at TempleHub?
We accept a variety of payment methods for your convenience, including:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
All payments are securely processed to ensure your information is protected.
When will I be charged for my order?
You will be charged at the time of checkout once your order is placed and confirmed. If the transaction is successful, you will receive an order confirmation email with the details of your purchase.
Is my payment information secure?
Yes, we take your security seriously. All transactions on TempleHub are encrypted and processed through secure payment gateways. We do not store your credit card information, and we comply with industry standards to ensure the safety of your personal data.
